Virgin Management has been working with Platform 24 since 2004. During this time, Rick Williams and his team have consistently provided an extremely high level of support & service. They have also provided invaluable advice to ensure our systems are continually up to date and effective.
We’ve also found Platform 24 to be extremely flexible, and they’ve been able change our systems quickly to ensure all our IT needs are met in line with our changing business needs. We continue to value our working relationship with Platform 24 and have confidence in the service they provide us and would highly recommend them.
Rick and his team at platform 24 have been looking after our IT needs at the Luke Mangan Group for the past 7 years. In this time the network has grown significantly and with it the requirements. With each step Platform 24 found good cost effective solutions and their friendly efficient service is a breath of fresh air compared to our experience with other IT companies.
The quick response times, personal service and regular maintenance work means our systems run smoothly and efficiently, both in Australia and at our overseas sites. With our staff travelling a lot, access to data on the run is critical and the team at Platform 24 are always on hand to assist when needed.
Platform 24 have been servicing the demanding IT needs of our business for over five years, covering ten locations across Australia. In this time, no challenge has been too great and the Platform 24 team are always willing to go the extra mile for our staff and customers. I would highly recommend Platform 24 to any business seeking technology services.
For the past 12 months Fifth Dimension has been implementing ISO27001 standard to help guide and support our data security. As our managed services partner, Platform24 has been an integral part of that journey in implementing and managing processes that are ISO27001 compatible for all aspects of our IT system, in establishing the necessary feedback and reporting systems required to support ISO27001, and in providing relevant information to the company engaged to implement the ISO27001 standard and to the external auditing company. Feedback from both these entities was that the service provided by Platform24 was as good as they have seen in terms of its quality and completeness, resulting in an effective, robust and secure IT system – and that the Platform24 senior staff demonstrated a strong understanding of our IT system and what was required to ensure that we are ISO27001 compliant. During the process to implement ISO27001, Platform24 staff were always readily available to assist, answer questions and provide advice where necessary. More broadly, for the past 12 years, Platform24 have been instrumental in supporting Fifth Dimension’s increasingly sophisticated IT and data security requirements to support the growth of business to and increasing demands of enterprise level clients across all sectors, particularly the banking and finance sector.
Rick and his team at Platform 24 have supported me with IT for the past 4 years. They are experienced, highly reliable and their responsiveness to IT problems and calls is so fast!.
Over the years they have helped me transition to office 365, install off-site security back up, deal with on demand IT problems, transition in and out of different businesses names and demands, host my web server. I cannot recommend Rick and his team more highly.
I know that clients I refer Platform 24 to are relieved to be able to focus on their business knowing their IT requirements are in very safe hands.