Live Monitoring and Reporting Systems
Take advantage of our IT Monitoring & Reporting to provide you with reports as frequently and detailed as required to put your mind at ease. With our live monitoring system, we can track all systems and devices within your network to ensure their health & security while managing all required updates.
As an IT support company, we specialise in managing small to medium businesses and understand that you need a quick and easy overview of your systems for peace of mind. Our breakdown reports can help you know exactly where your monthly spending is going, and we will always recommend how you can get more from your IT infrastructure.
What we can monitor
- Servers
- Laptops & Desktops
- Mobile Devices
- Network Devices such as routers & firewall
- Backups
- Anti-Virus
- Database software
Custom IT monitoring for systems specific to your business, such as database health, can also be configured.
Reports available to you
- Daily/Weekly/Monthly Health Checks
- Patch Management Reports
- Breakdown of Support Per Type
- Breakdown of Support Per Device
- Warranty & Other Asset Reports
The ability to provide you with all of this information means you can see the benefits of our Proactive IT Support for yourself. It also allows you to have input on areas where you would like to see some changes and improve to help your company grow.
Customer Portal:
While reports can be scheduled as often as daily, Platform 24 also has a client portal to provide you with information on your systems in real-time. This portal is easily accessible and straightforward to use, even for non-technical staff who require access. Some of the information the portal can provide:
- Live Health Checks
- Current Online Status
- Asset Overview
- User Device Information
- Warranties & Purchase Dates
- Software License Information
Contact us today
Interested in learning more about our outsourced IT support services?
Contact our office to speak to a friendly member of staff.
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