IT Support Services

You’ve got IT problems. We’ve got IT support.

From diagnosis to computer repair and maintenance, our team is here to make sure your tech runs like clockwork.

It’s time to solve ALL your tech headaches

Maximise operational uptime
Easily access industry expertise
Boost security and compliance
Enjoy predictable monthly costs
Focus more on business growth

Maximum uptime. Minimum worries.

Platform 24 is the IT support provider that makes sure your technology is working when you need it most. Our team of certified engineers and technicians are available to provide the best service and solutions for any issue you may have. From managed services to on-site support, we’ve got you covered for everything.

We understand the importance of keeping your systems up-to-date and secure, so we work hard to make sure you never have to worry about a tech headache again. With our comprehensive range of services, including monitoring, patching, troubleshooting, and more, you can rest assured knowing that Platform 24 has your back and is keeping everything running smoothly.

Get the expert help you need, 24/7

Ensuring your IT support is always available and reliable is our top priority. Our team of experts is available around the clock to help you with any issue you may have. We offer a single point of contact for all your IT needs, so you can always be sure of a speedy response.

We know that every business has different requirements, so we tailor our services to meet your exact needs. Whether it’s on-site or remote support, our IT help desk support staff are ready to help you take care of your technical issues, so you can focus on the day-to-day running of your business.

Secure your success with better IT support

Cyber security is of the utmost importance for any sized business, and we take it very seriously. We use the latest security protocols and technologies and are on track to being ISO27001-certified, so you can be guaranteed that we will protect your data from cyber threats. Our team of experts is also on hand to provide you with advice and guidance on how to best secure your business.

We understand that business IT support isn’t just about fixing problems; it’s about providing peace of mind. With Platform 24, you can rest easy knowing that your computer networks and data are safe and secure, allowing you to focus on growing your business without worrying about IT issues.

No surprise costs - just more peace of mind

At Platform 24, we believe in transparency and fairness. That’s why our IT support plans are straightforward and easy to understand, with no hidden fees or charges. We also offer customised plans to suit your specific needs and budget, so you can get the best value for your money.

Plus, our managed IT support packages come with a range of additional benefits such as online access to our service desk and 24/7 monitoring of your systems. This means you can rest assured knowing that any issues will be dealt with quickly and efficiently by our team.

The BEST IT support Australia has to offer

When it comes to managed IT services and IT support in Sydney and Australia-wide, Platform 24 stands out from the crowd. Our team of experienced engineers are dedicated to providing the best possible service for our customers, using cutting-edge technology and top-notch customer service. We believe that IT should be simple, reliable, and secure – and that’s exactly what we strive to deliver.

Whether you’re looking for basic help desk support or comprehensive managed services, Platform 24 is here to help. With our experience, expertise, and commitment to customer satisfaction, you can trust us to take care of all your hardware and software needs.

Get in touch with the team today to see how we can add value to your business.