IT Support Services Sydney
Platform 24 offers various IT solutions ranging from desktop/laptop procurement through to fully managed server and network support. Businesses do not have the time to deal with technical outages, which is why they often bring in experienced IT services from Sydney to help out.
Researching and choosing the right company for your business can be as daunting as the technology itself. Through our wide range of expertise and direct partnerships with other vendors, Platform 24 can assist with every IT decision and back them up with the confidence that they have been tried and tested in environments like yours.
Our IT Services provide a lot more than basic break-fix IT support. As a company, we are constantly researching and testing the latest technology available to the industry, allowing us to ensure your current solution will always provide the best possible value and stability..
Our proactive monitoring allows us to stay up to date with the health of all your systems and resolve any minor issues before they turn into big ones that can cause downtime. We can complete our support tasks either on-site, remotely or by using our background support tools, ensuring the user is not interrupted where possible.
Something commonly overlooked is the need to stay on top of all assets and time spent supporting them. Our managed & contract clients receive access to our full online asset inventory & ticket reporting services which will assist you in developing an accurate budget and understand when upgrades are due.