Tag Archives: IT support

Get reliable IT Support from Platform 24, where our expert team is committed to ensuring your technology infrastructure runs smoothly, minimizing downtime and enhancing productivity. We offer a comprehensive range of IT support services, including proactive monitoring, maintenance, troubleshooting, and issue resolution, all designed to keep your systems operational and efficient.

The Impact of Technology on Market Research

Have you ever wondered how businesses seem to know exactly what you want before you even do? The secret lies in market research—now turbocharged by digital transformation, as intelligent modern solutions are finding new ways to gather, analyse, and use data to refine their strategies, win customer hearts, and keep a sharp competitive advantage. Traditional […]

Microsoft Copilot Issues and How to Overcome Them

Microsoft Copilot is a powerful AI-powered assistant, created by Microsoft to integrate into its complete suite of applications and tools to streamline tasks and expand the users’ own creative capabilities.  However, its recent rollout has seen a set of certain issues quickly arise – but with the right controls and knowledge, you can overcome these […]

Insights into Data Connectivity Demands for Modern Market Research Companies

Understanding the Data Connectivity Needs of Contemporary Market Research Firms

Disparate information, unconnected applications, conflicting processes – disconnected datasets pose significant challenges to modern market research companies, who rely heavily on real-time, up-to-date information. This need for interconnected data has given rise to an essential business focus: data connectivity.  At its core, data connectivity involves linking different data sets and applications to ensure they communicate […]

Scalable IT Infrastructure: Pivoting with Business Needs

Scalable IT Infrastructure Adapting to Business Requirements

Why is the capacity to pivot IT infrastructure so vital?  Consider the rapid pace of technological advancements and market shifts. Businesses often find themselves needing to expand their IT capabilities to support new services, handle increased online traffic, or incorporate cutting-edge technology. On the flip side, during slower periods or specific market downturns, the need […]

Maximise the ROI of Your Cloud Migration Strategy

Optimize the Return on Investment for Your Cloud Migration Plan

Cloud computing offers more than just a technological upgrade; it presents a unique opportunity to enhance efficiency, scalability, and security while significantly reducing operational costs. However, the true measure of success in cloud migration lies in how well a business can maximise its Return on Investment (ROI). Cloud migration requires a strategic approach to ensure […]

Why businesses should partner with managed service providers

Reasons Businesses Should Collaborate with Managed Service Providers

With global information technology (IT) spending expected to reach “$4.6 trillion in 2023”, it is clear as day that IT is helping businesses scale up. But in order to keep their IT solutions healthy and efficient, companies will need to have access to the right resources and expertise. Managed service providers (MSPs) can offer all […]

Break/fix vs managed services: which saves you more money?

Comparing Fix and Managed Service

In today’s fast-paced business environment, having efficient technology solutions grants businesses several important benefits. However, users may encounter issues with their information technology (IT) systems. When this happens, the terms ‘break/fix’ and ‘managed IT services’ spring up as possible solutions to resolve problems. But which is the most budget-friendly for businesses? Understanding the differences between […]

How important is the ACSC’s Essential Eight?

The Significance of the ACSC Essential Eight in Cybersecurity

In today’s ever-evolving digital landscape, the threat of cyber-attacks is becoming increasingly prevalent. As a result, it’s essential for businesses to stay ahead of the curve when it comes to cyber security. One way to do this is through the implementation of the Essential Eight risk mitigation strategies. These strategies have been developed by the […]

Microsoft 365 security: 5 tips to improve it

Five Ways to Enhance Your Microsoft 365 Security

With cyber threats becoming more sophisticated, it’s essential to take proactive measures to protect your company’s sensitive information. Microsoft 365 is a powerful tool that can help you enhance your company’s security. However, many businesses fail to utilise the full potential of this software. With the right tips and tricks, you can optimise your Microsoft […]

Microsoft Teams Premium VS Standard: should you upgrade?

Microsoft Teams Premium vs Standard Is an Upgrade Worth It

In recent years, Teams has become an essential tool for remote collaboration and communication. With its user-friendly interface and extensive features, it has become a go-to platform for businesses of all sizes. However, with the new offering of Microsoft Teams Premium, the platform has taken things to the next level.   While the standard version […]

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