Official Logo of Platform24
+61 2 9196 6500
1300 602 480
Icon of Facebook
LinkedIn Icon
Icon of Twitter
Official Logo of Platform24

Managed Service Provider

Compliance-Driven IT. Security You can Trust.

You need an IT partner who takes security seriously, puts your legal obligations first, and has your back in every scenario. That’s us.

Book a Security Assessment
Talk to an Engineer
Ensuring Your Ultimate Safety with Our Cybersecurity Services

The IT Ally You Need in a Dangerous World

IT is more complicated – and threatening – than ever. Technology is improving at an unprecedented speed, giving you the power to do more with less, but it’s also increasing your risk. Threat actors are taking advantage of the same tools you are. So are your biggest competitors. And governments are steadily tightening data protection regulations.

You now face threats on every side. But you’ll be okay. Because Platform 24 is here.

Our team takes care of the most important things first. Security and compliance are at the heart of everything we do, ensuring that you’re never caught off-guard. We keep your IT efficient, productive, and most importantly, safe.

We’re practical, proactive, and always right here when you need us.

Who is Platform 24?

We’re a Sydney-based managed service provider built for businesses who want stable, secure, compliant IT. We started out serving small teams who needed full-time support, and have since grown into one of the best managed service providers in Australia.

Our values are simple:

  • Security and compliance come first. Always.
  • Transparency and accountability are essential.
  • Support should be proactive, not reactive.
  • You shouldn’t need a degree to understand your IT.

Our job is to remove stress, solve problems, and protect your company.

Book a Security Assessment
Discover Quality IT Support

Testimonials

Laura Fagan
Laura Fagan
Fifth Dimension
Very quick to action the request and followed through efficiently. Performed all tasks exactly as needed. P24 are extremely professional and have a high level of service
Brad M
Brad M
Technology GM, Dimeo
Platform 24 have proven to be invaluable as the IT managed services partner for our organisation, with a relationship spanning over a decade. I’ve worked closely with many of their technical experts on both projects and BAU support and am consistently impressed by their depth of knowledge and professionalism. Security and compliance are critical for us, so it’s most reassuring to see how effectively Platform 24 manages their teams with streamlined systems, robust processes, and strong oversight. The scale and complexity of our business and systems/processes present challenges that most MSPs would struggle with, but Platform 24 handles them with ease. Their proactive approach has driven significant improvements in our security control environment, infrastructure, user support, and overall operational productivity. I have no hesitation in recommending Platform 24 to any business that knows the value of having reliable and talented professionals that genuinely know what they’re doing.
Luke Mangan
Luke Mangan
Luke Mangan Group
Rick and his team at platform 24 have been looking after our IT needs at the Luke Mangan Group for the past 7 years. In this time the network has grown significantly and with it the requirements. With each step Platform 24 found good cost effective solutions and their friendly efficient service is a breath of fresh air compared to our experience with other IT companies. The quick response times, personal service and regular maintenance work means our systems run smoothly and efficiently, both in Australia and at our overseas sites. With our staff travelling a lot, access to data on the run is critical and the team at Platform 24 are always on hand to assist when needed.
Matt Fergusson
Matt Fergusson
Iglu Student Accommodation
Platform 24 have been servicing the demanding IT needs of our business for over five years, covering ten locations across Australia. In this time, no challenge has been too great and the Platform 24 team are always willing to go the extra mile for our staff and customers. I would highly recommend Platform 24 to any business seeking technology services.
Selina Ryan
Selina Ryan
Sendero Business and Executive coach
Rick and his team at Platform 24 have supported me with IT for the past 4 years. They are experienced, highly reliable and their responsiveness to IT problems and calls is so fast!. Over the years they have helped me transition to office 365, install off-site security back up, deal with on demand IT problems, transition in and out of different businesses names and demands, host my web server. I cannot recommend Rick and his team more highly. I know that clients I refer Platform 24 to are relieved to be able to focus on their business knowing their IT requirements are in very safe hands.
Alica Beachley
Alica BeachleyCEO April5 Agency
We have worked with Platform 24 for over 12 years. As our business and IT needs have expended so have the capability of P24. We have complete confidence that they can manage our complex IT and data security requirements.
Read more

Compliance is Crucial. We Make It Easy.

Regulatory compliance isn’t just pointless red tape. It’s how you reduce risk, maintain trust, and avoid nasty legal penalties. But it’s also complex and time-consuming.

The truth is, you should be able to focus on other things. And when you partner with us, you can.

Logo of ISO 27001 Certified

ISO/IEC 27001 Certified

ISO-IEC 27001 is one of the strongest independent cyber security standards in the world. And we’re fully certified. This proves that we know how to protect data, close security gaps, and assess risk – all crucial skills for alignment with data protection laws.

Logo of ISO 27001 Certified

Framework-Led. Audit Ready.

We build your IT using recognised, proven standards, such as the Essential Eight. These frameworks are designed with compliance in mind. Our team also provides clear documentation, so you’re not left scrambling when the authorities ask for proof.

We make compliance our responsibility, so you can breathe a little easier.

What We Offer

Compliance & Security

  • Audits: Full reports that reveal your biggest compliance gaps, and teach you how to fix them.
  • Cyber Security: Strong, layered defences designed to protect your business from cyber threats.
  • Backup and Recovery: A final precaution to ensure that no matter what happens, data can be recovered.

Managed IT

  • Fully Managed IT: Your entire IT environment, handled. Our all-inclusive service that keeps you productive and secure.
  • Managed Cloud: Cost control, secure remote access, and even full hosting when required.
  • Managed Wi-Fi: Customised solutions that prevent outages and allow consistent collaboration - without risking your data.

Microsoft Services

  • SharePoint Services: Tailored workflows and ongoing support that extend SharePoint’s capabilities.
  • 365 Consulting: Expert advice, configuration assistance, and cost optimisations to keep 365 running efficiently.
  • Azure Services: Efficient migrations and long-term strategies that align with your performance goals.

Connectivity Services

  • Network Security: Access controls and advanced firewalls that prevent your network from being breached.
  • Enterprise Wi-Fi: High-quality Wi-Fi solutions powered by Ruckus Networks and built for productivity.
  • Continuous Optimisation: Ongoing work that keeps latency low and network speeds high.
Talk to an Engineer

Our Partners

Sophos-Logo
Sentinel-Logo
ruckus
Perch-logo
Microsoft-partner
Microsoft-Azure
HP-Logo
Connectwise
Cisco
Barracuda

Stop Worrying About Your IT. Let Us Do It For You.

You have more important things to think about than your IT. We ensure that your digital infrastructure is compliant, secure, and productive. You get to focus on your business’ future, without fear that a cyber attack or noncompliance penalty might be just around the corner.

If you’re still unsure, let us convince you. We’ll run a quick vulnerability assessment and show you the gaps in your current security posture. You might be surprised by what we uncover.

Book a Security Assessment

FAQs

What is a managed service provider (MSP)?

A managed service provider (MSP) is a company that remotely manages a business’s IT infrastructure and end-user systems on an ongoing basis. Services typically include network monitoring, cybersecurity, cloud management, data backup, and helpdesk support, usually delivered under a fixed monthly fee.

What is the Essential Eight?

The Essential Eight is a set of baseline cyber security mitigation strategies developed by the Australian Cyber Security Centre (ACSC). It covers areas such as application control, patching, multi-factor authentication, and regular backups, and is widely used by Australian businesses to reduce the risk of cyber attacks.

Why is IT compliance important for businesses?

IT compliance helps businesses meet legal and regulatory obligations around data protection, reduces the risk of breaches, and builds trust with customers and partners. Non-compliance can result in financial penalties, legal action, and reputational damage.

How does backup and recovery protect a business?

Backup and recovery ensures copies of critical data are stored securely and can be restored after events such as ransomware attacks, hardware failure, or accidental deletion. It is a key component of business continuity planning.

 

What are managed cloud services?

Managed cloud services involve a third-party provider handling the setup, security, optimisation, and ongoing management of a business’s cloud environment, such as Microsoft Azure or Microsoft 365, enabling secure remote access and predictable costs.

Latest Insights

Block "popup-personal-contact" not found

1300 602 480