Platform 24 offer a variety of IT Services ranging from desktop/laptop procurement through to fully managed server and network support. Businesses do not have the time to deal with technical outages which is why they bring in an IT Support company. Researching and choosing the right company for you can be as daunting as the technology itself. Through our wide range of expertise and direct partnerships with other vendors Platform 24 can assist with every IT decision and back them up with the confidence that they have been tried and tested in environments like yours.
Our IT Services provide a lot more than basic break-fix IT support. As a company we are constantly researching and trialing the latest technology available to the industry allowing us to ensure your current solution is always providing the best possible value and stability. Our proactive monitoring allows us to stay across the health of all your systems and resolve any small issues before they turn into a big one causing downtime. We can complete our support tasks either on-site, remotely or by using our background support tools ensuring the user is not interrupted where possible.
Something that’s is commonly overlooked is the need to stay on top of all assets and time spent on supporting them. Our managed & contract clients receive access to our full online asset inventory & ticket reporting services which will assist you in developing an accurate budget and understand when upgrades are due.
Platform 24’s core IT Services Include:
- Managed IT Services
- Contracted Proactive Support
- Server Installation
- Off-Site Backup & Disaster Recovery
- Web Hosting Services
- IT Asset & Time Reporting
- Network Security
While above is a list of our commonly provided services we can cater to more. Please take advantage of our free business audit to allow us the opportunity to explain. For more info please call 1300 60 24 80 or use the contact form.